Oracle takes the My out of My Oracle Support
The topic of support has often been a sore subject for Oracle customers. In the past couple of years we’ve seen Oracle support services get mixed reviews and consultants recommend third-party support...
View ArticleOracle needs to better support My Oracle Support
“Fiasco” and “unmitigated disaster” were words used to describe My Oracle Support when Oracle revealed the new support portal to replace Metalink last November. Does this sound like the same company...
View ArticleBig upcoming support switch for Sun customers
Sun Microsystems support customers are on a verge of a big switch to My Oracle Support next month. The support migration will take place Dec. 10-12, and will include retiring Sun support Web tools such...
View ArticleOracle Support to retire Flash version in August
Oracle will retire the My Oracle Support Flash interface on Aug. 10. The company made the announcement to Support customers on Friday afternoon in a note from Dennis Reno, VP, Customer Portal...
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